Privacy policy

Last updated: 30/05/2025

Welcome to Kristen Charnock Makeup (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, make a booking, or otherwise interact with our services.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Your name, age (if applicable), and contact details.

  • Contact Data: Email address, phone number, social media handles.

  • Booking Data: Details about your appointment or enquiry.

  • Health Information: Any allergies or skin sensitivities you provide to us voluntarily for the purpose of delivering safe and effective services.

  • Technical Data: IP address, browser type, and usage data collected through cookies.

2. How We Use Your Information

We use your data for the following purposes:

  • To manage bookings and communicate with you.

  • To provide our makeup services safely and effectively.

  • To respond to enquiries and provide customer support.

  • To send you marketing content (only with your consent).

  • To comply with legal obligations.

3. Legal Bases for Processing

Under the UK GDPR, we rely on the following legal bases:

  • Consent – When you voluntarily provide information (e.g., for marketing).

  • Contract – When processing is necessary to fulfil your booking.

  • Legal obligation – Where we’re required by law to retain certain information.

  • Legitimate interests – For improving our services and user experience.

4. Sharing Your Information

We do not sell your data. We may share your information with:

  • Service providers (e.g., booking platforms, website host) to deliver our services.

  • Legal or regulatory authorities if required.

All third parties are required to respect the security of your data and to treat it in accordance with the law.

5. Data Storage and Security

We take appropriate measures to protect your personal data from unauthorised access, misuse, or disclosure. Your data may be stored on secure servers in the UK or European Economic Area (EEA).

6. How Long We Keep Your Data

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Your Data Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data (where applicable).

  • Object to or restrict certain processing.

  • Withdraw your consent at any time.

To exercise any of these rights, please contact us at: paintdbykrissie@gmail.com

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies via your browser settings. For more information, see our [Cookie Policy].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

10. Contact

If you have any questions about this policy or how we handle your data, contact us at:

Kristen Charnock Makeup

paintdbykrissie@gmail.com